Topic Maps for Representing Balanced Scorecards. In: Dimirovski, G. M./Ulengin, F. (Eds.): Synergy of Computational Econmics and Finacial and Industrial Systems (11th International Federarion of Automation Control (IFAC) Symposium, Dogus University Istanbul 2007, 09.10.-11.10.2007), Istanbul (TR), 2007, pp. 121-126



Arndt, Hans-Knud/Graubitz, Henner/Köppen, Veit






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Balanced Scorecard is a performance management tool that enables efficient business management. Information like cause-and-effect relations of the performance indicators improves the approach further. That is the reason why we consider Balanced Scorecards as a knowledge system. Topic Maps are a standard to represent knowledge in a digital way and they concentrate on the findability of information. We propose a standard called Scorecard Maps that brings both systems together. The objects of a Scorecard Map are elaborated from the Balanced Scorecard approach. We realise a generality by not restricting the objects and by implementing several calculus for performance indicators. The Scorecard Map can deal with a complete company although only a user specific view will be given. This means that only a Scorecard Map model is needed for the complete company.